Amazing Apps
Amazing Apps
👋 G'day, I'm Neil Benson, host of Amazing Apps, and a Microsoft MVP for Business Apps since 2010. Amazing Apps is the result of my experiments with agile practices, creating high-performing teams, and building enterprise apps with Power Platform and Dynamics 365. It’s full of advice from my expert guests and examples from my own work leading delivery teams and building amazing apps. Keep experimenting 🧪
Choose your favorite podcast player
PocketCasts Apple Podcasts Spotify YouTube

Enterprise CRM with scaled Scrum at RACQ

Enterprise CRM with scaled Scrum at RACQ
PocketCasts Apple Podcasts Spotify YouTube
PocketCasts podcast player icon PocketCasts PocketCasts Apple Podcasts podcast player icon Apple Podcasts Apple Podcasts Spotify podcast player icon Spotify Spotify YouTube podcast player icon YouTube YouTube
Customer Story

#109. In this special episode, I'm interviewed by Dani Kahil about my experience delivering an enterprise CRM project at RACQ (the Royal Automobile Club of Queensland).

RACQ is a membership organisation serving two million people in Queensland with roadside assistance, insurance and banking services. In 2018, they set out to replace two legacy systems with Dynamics 365 Customer Service and Apttus and I had the pleasure of leading their Dynamics 365 delivery team.

Resources





I've just registered for Microsoft Power Platform Conference in Las Vegas from 3-5 October. I'd love to see you there. Visit customery.com/mppc for a $150 discount voucher to register.

Support the show

CONNECT
🌏 Amazing Applications
🟦 Customery on LinkedIn
🟦 Neil Benson on LinkedIn

MY ONLINE COURSES
🚀 Agile Foundations for Microsoft Business Apps
🏉 Scrum for Microsoft Business Apps
📐 Estimating Business Apps

Keep sprinting 🏃‍♂️
-Neil