Episodes

May 3, 2021

Are Microsoft Certifications Causing Projects to Fail? with Julie Yack and Julian Sharp

#85. Join me with Julie Yack and Julian Sharp as we discuss my question, "Are Microsoft certifications causing projects to fail?" Julie Yack is a founder and the chief operations officer at Colorado Technology Consultants. …
April 26, 2021

3 Big Lessons in Change Management with Britt Damkjaer

#84. Join me with Britt Damkjaer, customer excellence and change management coach and the founder of bd relations in Copenhagen, Denmark as we discuss change management and business applications and other insights from her e…
April 21, 2021

Bonus: Extended Interview with Marc Schweigert

#83. Bonus extended interview with Marc Schweigert, principal program manager on the Power Customer Advisory Team at Microsoft as we talk about Application Lifecycle Management (ALM) approaches suited to novices and citizen…
April 19, 2021

Power Apps ALM Accelerator for Advanced Makers with Marc Schweigert, Microsoft

#82. Join me with Marc Schweigert, a programme manager on the Power Customer Advisory Team at Microsoft as we talk about Application Lifecycle Management (ALM) approaches suited to novices and citizen developers through to …
April 5, 2021

Pitching Scrum to Microsoft Customers

#81. Gustaf Westerlund CIO and founder at CRM-Konsulterna asks, "How can we get customers to really understand that an agile approach is best for them?" Agile is built on trust. Trust that the developing partner will do thei…
March 29, 2021

3 User Story Traps to Avoid with Power Platform and Dynamics 365

#80. Richard asks about working with user stories in a Dynamics 365 or Power Platform agile project. I'll spend this episode talking about user stories on Dynamics 365 and Power Platform projects and I’ll share three traps t…
March 24, 2021

Bonus: Extended Interview with CJ Brooks, MISSION CRM

#79. Bonus extended interview with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundrais…
March 22, 2021

The Making of MISSION CRM with CJ Brooks

#78. Join me with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraising and engagemen…
March 17, 2021

Bonus: Extended Interview with Bert Wijns, Power Accelerate

#77. Bonus extended interview with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy applic…
March 15, 2021

Automagically Building Power Apps with Bert Wijns, Power Accelerate

#76. Join me with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy application or database…
March 8, 2021

Building Power Platform Applications for a Church with Haniel Croitoru, Protiviti

#75. Join me with Haniel Croitoru, Associate Director of Protiviti, a Technology Consulting solutions provider in Toronto, Canada. Haniel shares a story about one of his power platform projects for a not-for-profit client a…
March 1, 2021

#NoEstimates Business Applications with Vasco Duarte

#74. Join me with Vasco Duarte who runs Oikosofy a coaching company in Finland and is also behind the Scrum Master Toolbox podcast. Vasco is the author of a fascinating book, #NoEstimates. Vasco and I chat about the challeng…
Feb. 23, 2021

Documenting Power Apps with Daryl LaBar and Jonas Rapp

#73. Daryl LaBar and Jonas Rapp, co-hosts of the XrmToolCast join Neil Benson to answer the questions about how to document complex systems when asked to "devise a roadmap for migrating a Dynamics CRM 2013 and a CRM 2016 env…
Feb. 15, 2021

Should You Design Upfront When Scaling Development?

#72. Michael Nunes asks, "When multiple systems are being delivered by different parties, I find that we have to design the details upfront, then use agile for the delivery of the Dynamics 365 systems. Is this your experienc…
Feb. 8, 2021

Can a Scrum Team Have Just One Developer?

#71. Daniel Kerridge says, "I'm the only developer in my team so I just wondered if there's a special version of Scrum that works in that scenario." There are three sets of accountabilities in the scrum team: the product own…
Jan. 29, 2021

How Can We Bridge the Gap Between Business and IT?

#70. Dan Madden , a program manager at Acensus, asks, "What’s the best way to help bridge that gap between [IT and] the business and ultimately the end-users?" In this episode, you'll learn about the five characteristics of …
Jan. 20, 2021

Should Business Apps Teams Follow the Agile Manifesto?

#69. In this episode, Andreas Dutz, Business Development Manager at HSO from Bavaria, Germany, asks, "Have you defined what agile means? Are your teams trained in the Agile Manifesto and are your teams applying it today?" Th…
Jan. 12, 2021

6 Roles Every Enterprise Business Applications Project Should Have

#68. What does the structure of a scales business application project look like? What groups and roles do you need when you've got 50 or more team members working together for a year or more to build a large, complex applica…
Dec. 28, 2020

How to Manage Scope Creep in an Agile Project?

#67. In this Q&A episode, Stephen Price , Digital Solution Architect at ITK Consulting in Canada, asks, "How should we manage scope creep within a sprint in an agile project?" The scope of our product is defined by the produ…
Dec. 15, 2020

Data Migration in Agile Dynamics 365 Projects

#66. Matt Venamore , scrum master at RACQ, asks about how to handle data migration on agile Dynamics 365 projects. My recommended approach is for the data migration team to conduct a proof-of-concept or prototyping exercise …
Nov. 30, 2020

What Does the Scrum Guide 2020 Mean For Us?

#65. Neil discusses the five most important changes in Scrum Guide 2020 for Microsoft Power Platform and Dynamics 365 teams: It's less strict and less about software One team (except when there're multiple teams) Commitment…
Nov. 23, 2020

Scrum Master or Agile Project Manager?

#64. Carolle Bruce , Director of Information Technology at Avcorp Industries in Vancouver, asks, "What's the best argument for when senior management says, 'All this agile stuff is great but I don't see why you'd have a scru…
Nov. 16, 2020

Should We Have a Standard Set of User Stories?

#63. David Mochrie , a Power Platform consultant at Magnetism in Auckland, asks, "Should we have a standard set of user stories for Dynamics 365?" A long time ago, I tried to make it easy to write detailed user interface des…
Nov. 9, 2020

How Can We Adopt Scrum for Dynamics 365 Business Central?

#62. Anand Kushalnagar , a project manager at Nexon Asia Pacific in Sydney, asks, "At the moment, we are using a hybrid implementation approach for our projects. How can you deliver Dynamics 365 business central projects in …