Videos

Nov. 18, 2021

Should You Assign Stories to Developers in Sprint Planning?

#104. Should we assign items to a developer during sprint planning? Some of my scrum teams building Dynamics 365 and Power Platform applications assign sprint backlog items to a named developer during the sprint planning event. Is that a good idea or not? That’s the question we’re going to be…

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Nov. 7, 2021

Customery Academy

G'day, I'm Neil Benson, welcome to the Customery Academy channel. My mission is to help Microsoft customers and partners like you build amazing, agile Dynamics 365 and Power Platform applications that everyone one loves. In 2008, my project sponsor Debbie rejected my requirements specification because it was too ambiguous, too…

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Oct. 18, 2021

Microsoft FastTrack Success by Design with Seth Kircher

103. The Microsoft FastTrack Success by Design implementation guide was first published in May 2021 and has refreshed this month (October 2021) in the 2021 Wave 2 update . What is Success by Design? Is it the latest incarnation of the Dynamics SureStep methodology or is it a new framework…

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Sept. 29, 2021

"OMG, I love your new system. It's so easy to use!" with Bruce Sithole, 365 Mechanix

#102. Bruce Sithole's team at 265 Mechanix built a Power Portal application for a business to business lender that earned some serious kudos for his customer. Find out how in this episode of Amazing Applications. We also cover: • Starting your own Microsoft partner business • What is takes to…

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Sept. 22, 2021

How can Microsoft partners PRICE Scrum projects to build Dynamics 365 or Power Platform apps?

Here's my 8-step formula for working with your Microsoft customer's product owner to build a user story map that will help you propose a compelling price for your project to build a Dynamics 365 or Power Platform application. Find out more at Customery Academy: https://customery.academy

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Sept. 15, 2021

Business Transformation with Microsoft Business Apps with Lipi Sarkar

#101. DynamicsCon starts next week. Lipi Sarkar is presenting two sessions at DynamicsCon and joins me to share the highlights from her presentations as well as her book, Build a Digital Future. Resources • Register for DynamicsCon (https://dynamicscon.com) • Lipi Sarkar on LinkedIn (https://www.linkedin.com/in/lipisarkar/) • Samit Saini (https://www.linkedin.com/in/samit-saini-017ba7144/) and Eric…

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Sept. 13, 2021

Mastering Dynamics 365 Requirements in Azure DevOps with Dani Kahil

#100. Are you looking for better ways to manage your Dynamics 365 and Power Platform requirements in Azure DevOps? Join me and Dani Kahil as we explore what it takes to master your requirements. • Why use Azure DevOps to manage requirements? • Structuring requirements into epics, features and user…

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Sept. 3, 2021

How to Design Forms for Amazing User Experiences with Mary Ann Castro

#99. We all know that good form design is important especially when we're building model-driven Power Apps and Dynamics 365 apps. But what actually makes a good form design? Join me as Mary Ann Castro shares her secrets of effective form design from her upcoming presentation at DynamicsCon. Resources Mary…

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Aug. 24, 2021

Hello, My Sweet Chatbot 🥰 with Dian Taylor

#98. Hey everyone, Dian Taylor is here! Dian is a two-time MVP and a director of pre-sales at RSM US. She's presenting, 'Getting Started with Power Virtual Agents' at DynamicsCon on 20 September. So I invited Dian onto the Amazing Apps show to tells us all about Power Virtual Agents…

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Aug. 16, 2021

5 Reasons To Avoid Analysis in Advance

#97. I share five reasons why I think you should avoid analysis in advance when you're building Dynamics 365 and Power Platform applications. My five top reasons: • Peak ignorance. You're analyzing the requirements during the period when your stakeholders know least about Microsoft business applications and your analysts know…

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Aug. 13, 2021

The Product Owner

Neil introduces the role of the Product Owner in Dynamics 365 projects, including: • The primary responsibility of the Product Owner • Five ways the Product Owner manages the Product Backlog • Characteristics of great Product Owners • How a Product Owner spends their time • How to use Proxy…

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Aug. 12, 2021

Do We Need to Specify Requirements Upfront for Dynamics 365 and Power Platform Apps?

We need to specify requirements upfront because it's hard to make changes later and we need to know the big picture so we can design the best application. Tommy Boisvert, a CRM business analyst from Montreal, has some doubts about adopting an agile approach for building business apps. Tommy's a…

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Aug. 11, 2021

The Scrum Framework

Neil and Dermot introduce the Scrum framework’s events, roles, deliverables and the Scrum theory. https://amazingapps.show/2 We cover: • Sprints, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective events • Product Owner, Scrum Master and Development Team roles • Product Backlog, Sprint Backlog and Product Increment deliverables • Empirical process…

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Aug. 11, 2021

Origin Stories

This is the premiere episode of Amazing Applications with Neil Benson and Dermot Ryan. If you have heard of Scrum or would like to use it in one of your Microsoft Dynamics 365 projects, you’re in the right spot. • What is Agile? • What is Scrum? • Using Scrum…

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Aug. 1, 2021

How do product owners spend their sprint?

If you're wondering how much time the product owner or subject matter experts spend each sprint building Power Platform tor Dynamics 365 apps, watch this video to find out. Then join my Agile Foundations for Microsoft Business Apps course: https://customery.com/foundations. 00:00 Start 00:58 Diana, the product owner and Natasha, the…

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July 26, 2021

Advanced Product Owner Questions

#96. I continue the deeper dive into the role of the Product Owner with advanced Product Owner questions. This episode covers: • Can the product owner role be combined with scrum master or developer? • Which product owner certification that I recommend? • Making decisions about the product backlog, •…

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July 20, 2021

Showcases or Sprint Reviews?

Is there a difference between showcases and sprint reviews for Scrum teams building Dynamics 365 or Power Platform applications? I think there is. This video includes a preview from my Scrum for Microsoft Business Apps online course at https://customery.com/scrum. 0:00 Start 0:20 Candidates keep calling it a showcase 0:35 What's…

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July 13, 2021

10 Product Owner Myths on Power Platform and Dynamics 365 Projects

#95. I continue the deeper dive into the role of the Product Owner, who is responsible for maximizing the impact of the application that the scrum team is building. And I think our product owners in Power Platform and Dynamics 365 projects have a couple of twists compared to product…

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July 5, 2021

Product Goals for Power Platform and Dynamics 365

#94. I dive deeper into getting into the right mindset to build applications. In the last episode, we looked at ten potential candidates for the product owner role in our scrum teams building Power Platform and Dynamics 365 applications. In this episode, we're going to continue the product owner topic…

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June 28, 2021

Who Makes the Best Scrum Product Owner?

#93. I dive deeper into getting into the right mindset to build applications, including using the Scrum agile approach. This episode covers: • Why the Product Owner is the most critical role in the Scrum team. • The accountability of the Product Owner. • Which type of person within an…

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June 21, 2021

Apps for Winning Awards with Gail Mercer-MacKay, Mercer MacKay Solutions

#92. Join me with Gail Mercer-MacKay, the founder and CEO of Mercer-MacKay. They have a unique position in the Microsoft ecosystem: they help Microsoft partners clarify their marketing message and produce compelling digital content that inspires Microsoft customers to take action. Our discussion covers: • Why Mercer-MacKay decided to Deploy…

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June 14, 2021

Power BI Deferred Design with Reza Rad, RADACAD

#91. Join me with Reza Rad, the founder and CEO of RADACAD providing Power BI training and consultancy services to thousands of Microsoft customers and partners every year. Reza's list of achievements is pretty embarrassing. He's not just a 10 times Microsoft MVP. He's a Microsoft Regional Director. He's written…

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June 8, 2021

Building a CRM App for Financial Advisors with Stephen Handley, Fin365

#90. Join me with Stephen Handley,founder, CEO and chief architect at Fin365, an application development business serving financial services professionals in Australia. Fin365 was born out of need for better data management practice management platform that Stephen identified in his own financial planning business. Our discussion covers: • How Stephen's…

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May 31, 2021

A Power Apps Portal for 1 Million Users in 100 hours with Mohammed Mohsin Khalid, Imperium Dynamics

#89. Join me with Mohammad Mohsin Khalid. And he's the founder, CEO and chief architect at Imperium Dynamics. He and his team built a Power Portal to support a million constituents booking their COVID test appointments, and they did it in less than 100 hours. Our discussion covers: • The…

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