Videos

April 5, 2021

Pitching Scrum to Microsoft Customers

#81. Gustaf Westerlund CIO and founder at CRM-Konsulterna asks, "How can we get customers to really understand that an agile approach is best for them?" Agile is built on trust. Trust that the developing partner will do their best. But if the customer has been burned many times before, this…

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March 29, 2021

3 User Story Traps to Avoid with Power Platform and Dynamics 365

#80. Richard asks about working with user stories in a Dynamics 365 or Power Platform agile project. I'll spend this episode talking about user stories on Dynamics 365 and Power Platform projects and I’ll share three traps to avoid when working with user stories when building Power Platform and Dynamics…

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March 24, 2021

Bonus: Extended Interview with CJ Brooks, MISSION CRM

#79. Bonus extended interview with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraising and engagement application for nonprofit organizations. In this bonus episode, CJ and I…

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March 22, 2021

The Making of MISSION CRM with CJ Brooks

#78. Join me with CJ Brooks, a Fundraising and Engagement Architect at Mission CRM as we talk about how Mission CRM closed the doors on their consulting practice to focus on building the Mission CRM fundraising and engagement application for nonprofit organizations. Make sure you stick around until the end…

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March 17, 2021

Bonus: Extended Interview with Bert Wijns, Power Accelerate

#77. Bonus extended interview with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy application or database schema and have a Power App built in a few…

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March 15, 2021

Automagically Building Power Apps with Bert Wijns, Power Accelerate

#76. Join me with Bert Wijns, a Global Solution Strategy Architect a Microsoft and co-founder of Power Accelerate as we talk about the tool he created which allows you to take a screenshot of a legacy application or database schema and have a Power App built in a few minutes…

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March 8, 2021

Building Power Platform Applications for a Church with Haniel Croitoru, Protiviti

#75. Join me with Haniel Croitoru, Associate Director of Protiviti, a Technology Consulting solutions provider in Toronto, Canada. Haniel shares a story about one of his power platform projects for a not-for-profit client and shares the lessons learned about multi-language deployments, implementation approach, executive sponsorship, and change in user adoption.…

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March 1, 2021

#NoEstimates Business Applications with Vasco Duarte

#74. Join me with Vasco Duarte who runs Oikosofy a coaching company in Finland and is also behind the Scrum Master Toolbox podcast. Vasco is the author of a fascinating book, #NoEstimates. Vasco and I chat about the challenges of estimating complex business application software, particularly in the CRM and…

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Feb. 28, 2021

Estimating Power Apps and Microsoft Dynamics 365

Learn three new ways of estimating complex Microsoft Dynamics 365 and Power Apps applications using #FastEstimates (epic user stories, planning poker, user story maps, and estimated velocity) or #FasterEstimates (epic user stories, affinity estimation, user story maps, and estimated velocity) or #NoEstimates (number of epics and assumed velocity). From #ScottishSummit2021.

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Feb. 23, 2021

Documenting Power Apps with Daryl LaBar and Jonas Rapp

#73. Daryl LaBar and Jonas Rapp, co-hosts of the XrmToolCast join Neil Benson to answer the questions about how to document complex systems when asked to "devise a roadmap for migrating a Dynamics CRM 2013 and a CRM 2016 environment into a single Dynamics 365 online environment ." A documentation…

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Feb. 15, 2021

Should You Design Upfront When Scaling Development?

#72. Michael Nunes asks, "When multiple systems are being delivered by different parties, I find that we have to design the details upfront, then use agile for the delivery of the Dynamics 365 systems. Is this your experience too?" Michael's question has two layers that we address in this episode:…

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Feb. 8, 2021

Can a Scrum Team Have Just One Developer?

#71. Daniel Kerridge says, "I'm the only developer in my team so I just wondered if there's a special version of Scrum that works in that scenario." There are three sets of accountabilities in the scrum team: the product owner, the scrum master and developers. But how many developers do…

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Jan. 28, 2021

How Can We Bridge the Gap Between Business and IT?

#70. Dan Madden (https://www.linkedin.com/in/danmadden23030/) , a program manager at Acensus, asks, "What’s the best way to help bridge that gap between [IT and] the business and ultimately the end-users?" In this episode, you'll learn about the five characteristics of Dynamics 365 and Power Platform projects that have a close relationship…

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Jan. 20, 2021

Should Business Apps Teams Follow the Agile Manifesto?

#69. In this episode, Andreas Dutz, Business Development Manager at HSO from Bavaria, Germany, asks, "Have you defined what agile means? Are your teams trained in the Agile Manifesto and are your teams applying it today?" The Manifesto for Agile Software development has some flaws you should be aware of.…

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Jan. 11, 2021

6 Roles Every Enterprise Business Applications Project Should Have

#68. What does the structure of a scales business application project look like? What groups and roles do you need when you've got 50 or more team members working together for a year or more to build a large, complex application? In this episode, you'll learn about a model project…

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Dec. 28, 2020

How to Manage Scope Creep in an Agile Project?

#67. In this Q&A episode, Stephen Price (https://www.linkedin.com/in/stephenedwardprice/) , Digital Solution Architect at ITK Consulting in Canada, asks, "How should we manage scope creep within a sprint in an agile project?" The scope of our product is defined by the product backlog, and the scope of our project is a…

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Dec. 14, 2020

Data Migration in Agile Dynamics 365 Projects

#66. Matt Venamore (https://www.linkedin.com/in/venamore/) , scrum master at RACQ, asks about how to handle data migration on agile Dynamics 365 projects. My recommended approach is for the data migration team to conduct a proof-of-concept or prototyping exercise (just like many business apps teams do) to uncover challenges, test their assumptions…

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Nov. 30, 2020

What Does the Scrum Guide 2020 Mean For Us?

#65. Neil discusses the five most important changes in Scrum Guide 2020 for Microsoft Power Platform and Dynamics 365 teams: 1. It's less strict and less about software 2. One team (except when there're multiple teams) 3. Commitments clarified - the Product Goal 4. No more roles 5. Increments Customery…

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Nov. 23, 2020

Scrum Master or Agile Project Manager?

#64. Carolle Bruce (https://www.linkedin.com/in/carollebruce/) , Director of Information Technology at Avcorp Industries in Vancouver, asks, "What's the best argument for when senior management says, 'All this agile stuff is great but I don't see why you'd have a scrum master on your project when you could have an agile PM…

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Nov. 9, 2020

How Can We Adopt Scrum for Dynamics 365 Business Central?

#62. Anand Kushalnagar (https://www.linkedin.com/in/anandkushalnagar/) , a project manager at Nexon Asia Pacific in Sydney, asks, "At the moment, we are using a hybrid implementation approach for our projects. How can you deliver Dynamics 365 business central projects in a fully agile methodology when there are so many dependencies between the…

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Nov. 4, 2020

How Can We Be Sure We've Captured All Requirements?

#61. Mark Llewellyn (https://www.linkedin.com/in/markllewellynceo/) , Director of Technology at Osmosys Software Solutions in London asks, "How can you be sure you've captured all the requirements?" Traditional approaches, like Microsoft Dynamics Sure Step, pretend that we can capture all the requirements upfront at the start of a project before we've started…

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Nov. 2, 2020

Scrum Guide 2020 Launch Event

#60. This year, Scrum is celebrating its 25th anniversary. To celebrate, the Scrum Guide 2020 is being published at a free global launch event at 10:00 EST on Wednesday 18 November 2020. Click here to register for the Scrum Guide 2020 launch event (https://scruminc.zoom.us/webinar/register/WN_GHERNRMDRXynh2IQ5WJFMA) The launch event is being hosted…

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Oct. 21, 2020

Certification for Dynamics 365 Product Owners

#59. Neal Carty (https://www.linkedin.com/in/nealcartyprofile/) , a Business Solutions Consultant at Traction On Demand in Toronto asks: 1. How does the Professional Scrum Product Owner certification compare to the Professional Scrum Master certification, and is it relevant for Dynamics 365? 2. What's the best way to acquire the knowledge required for…

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Sept. 28, 2020

Have You Ever Fired a Client?

#58. I had to fire a client this week. I felt terrible that I wasn't able to help, yet relieved that I stuck to my approach and my principles. Listen in to find out what happened. Support the show (https://buymeacoffee.com/amazingapps) CONNECT 🌏 Amazing Apps (https://amazingapps.show) website 🟦 Customery on LinkedIn…

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